ACKNOWLEDGEMENTS
We provide acknowledgments on every order as a courtesy service. All acknowledgments will be sent via fax unless an e-mail address is provided. Please review this document carefully and advise the factory of any changes or discrepancies promptly upon receipt.
ART REQUIREMENTS
Please submit your artwork in the following format in order to maintain standard production time with no additional art fees. Any other format will be evaluated and additional time and/or fees may apply.
ACCEPTABLE FILE FORMATS
Adobe® Illustrator® .ai or .eps files 300 dpi or higher. Vector Art requested and Fonts must be outlined.
Acceptable media CD-ROM disk, 3.5” Floppy, ZIP disk, e-mail art@nextpromotions.com Please be sure that the PO number and distributor company name are in the subject line.
CANCELLATION POLICY
Customer will be billed for work in progress.
C.O.D. SHIPMENTS
Not available.
CO-OP ORDERS
Co-op pricing is available on all catalog items except lanyards. Contact Next™ for co-op pricing and requirements. All orders must be clearly marked “CO-OP ORDER” with the quote number on the PO in order to qualify for special pricing. No credits will be issued for unmarked co-op orders.
COPY CHANGES
Any change in copy will result in a new setup fee. Applicable run charges will be assessed as deemed necessary by the number of colors or type of imprint.
LESS THAN MINIMUM
Less than minimum quantities are available on all items with the exception of lanyards. Less than minimum quantities can go no lower than one half of stated first column quantity. A charge of $25.00(G) will be assessed for all less than minimum orders.
MUG &TUMBLER IMPRINT AREAS

ORDERS
Orders are accepted via e-mail, fax or hard copy delivery only. No phone orders will be accepted. Please email orders to cs@nextpromotions.com.
OVERRUNS
Every effort will be made to ship the quantity ordered, however, Next™ reserves the right to overrun an order by 5% and bill accordingly.
PACKAGING
See specific item page.
PHOTOGRAPHY
All artwork, trademarks and designs displayed on products on this web site are used only as examples of type and quality of imprinting available. They are not intended as a representation of the products, endorsement of the products or in any way associated with the owners of the artwork, designs or trademarks.
PRICING
Prices subject to change without notification.
PRODUCTION TIME
Standard production time is five working days on catalog quantities unless otherwise specified. Production time begins the day after your order is considered “Production Ready.”
For your order to be considered Production Ready it must include:

If your order is missing any of the above information, it will remain on hold until all of the information is complete. You will be contacted for clarification.
PAPER PROOFS
Electronic PDF proofs will be provided at no charge. The order will be considered “Production Ready” when approval is received.
REORDERS
All reorders for N-Dome™ or laser imprints do not require a reorder setup charge. All screen imprinted orders will be assessed a $30.00(G) per color reorder setup charge. Please specify your previous PO number and submit a copy of the artwork for reference when reordering. Any changes, no matter how minor, will not be considered a reorder and will be subject to a new setup fee. Artwork will be kept on file for 24 months.
RETURNS
A written return authorization must accompany any returned merchandise. Any box sent back without this will be returned to sender at the sender’s expense. Please contact the factory to obtain a return authorization.
RUSH SERVICE
Rush service is available on many of our items. Please contact the factory directly for any rush requests. All attempts will be made to accommodate rushes. There will be additional charges.
SHIPPING
Freight charges will be added to the invoice unless otherwise requested. All shipments are FOB: Shelbyville, Indiana 46176. UPS Ground is primary method of shipping. Please specify other shipping method on purchase order if alternative method is desired.
SPLIT/DROP SHIPMENTS
One ship to address and method is included with each order. Each additional address or ship method will incur a $7.50(G) charge. Each International drop shipment will incur a $15.00(G) charge per address. This does not include import duty.
SAMPLES
Pre-production: N-Dome: $25.00(G). Screen: $40.00(G)
Random: No charge, limit 3.
Speculative: $25.00(G).
STANDARD BACKGROUND COLORS

STANDARD IMPRINT COLORS

UNIMPRINTED PRODUCT
End-quantity pricing will be charged. Minimum billing is $75.00(C).
WARRANTY
All items in catalog quantities come with a 90-day satisfaction guarantee. Should you not be satisfied with the product, for any reason, please contact the factory for a return authorization number. A refund for the product price will be given for all prior authorized returned merchandise (see RETURNS section above).